Due to COVID-19 all orders placed will be processed W/C 29 November. Sorry for any inconvenience caused.

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North Shields, UK

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Frequently Asked Questions!

We source all products with as minimal plastic as possible, or using plastic alternatives. On some occasions, such as cat collars, the plastic used is a safety issue and we do not compromise the safety of our animals.

We recycle any boxes that we receive from suppliers as well as working with the local community to reuse any packaging. Our stickers are 100% biodegradable and compostable and any internal packing we use is recycled.

We work with brands that we love and our pets love! If you think we will like your products, get in touch and we have a dog and two cats which will happily try them out.

We offer FREE local delivery in North Tyneside, If you live in NE25-NE30 for ANY orders. Any other postcodes we offer UK wide delivery.

We endeavour to get your item shipping as quickly as possible, usually within 24 hours. We use Royal Mail first class delivery which usually takes 1-2 working days.

If the product you ordered is not what you expected and you need to return, we will be happy to help. Drop us an email at [email protected] with your order details and we will get back to you with return instructions.